Frequently Asked Questions
Everything you need to know about your STL Authentics gear.
Are all your products officially licensed?
Yes, every item sold at STL Authentics is 100% officially licensed by the respective professional leagues and teams to ensure you receive genuine fan gear.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Shipping times vary by location but generally take 3-5 business days within the continental United States.
What is your return policy for sports apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that customized jerseys are final sale and cannot be returned.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to reach international fans across the globe soon.
How should I care for my authentic jersey?
To preserve the quality of the stitching and fabric, we recommend machine washing your jersey inside out in cold water and hanging it to air dry.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.